Loan Officer - Graduate Student Monetary Services

Azusa Pacific University is often a complete, evangelical, Christian university situated 26 miles northeast of Los Angeles, California. A leader in the Council for Christian Colleges & Universities, APU is committed to excellence in higher education. Offering over 80 bachelors, masters and doctoral programs on campus, online, and at seven regional centers across Southern California, APU has been recognized as one of U.S.News & World Report's Best Colleges for seven years running. The university provides outstanding opportunities for staff in advancement, professional growth, and Christian ministry. APU seeks staff who model excellence in their discipline and have a clear and compelling understanding of their faith and Christian commitment.

For staff positions, please apply directly at:

This position is responsible for processing federal and private student loans for graduate and professional students and for making needed adjustments to loans based upon student enrollment changes.

Required Education
* BA degree in related field (or equivalent combination of experience and education). Master’s degree preferred.

Required Experience
* 1- 3 years of business experience and/or higher education experience, preferably in related field.

Primary Duties
* Processes all federal and private student loans for graduate and professional students by transmitting applicant information to the appropriate destination point.
* Analyzes reports to discern errors, fix issues, set and release holds, and perform other loan related processes.
* Uses written and electronic resources and regularly scheduled ongoing training to help develop and properly execute sound student loan policies and procedures.
* Works closely with Student Account Counselor team to properly adjust loans based upon updated student enrollment information and to communicate timely and accurate results of loan adjustments to individual students.
* Processes required “Return to Title IV” program funds for students officially or unofficially withdrawing from the University.
* Responsible for daily electronic timekeeping as it applies to the scope of this position.
* Performs other duties related to job description as assigned by supervisor
* Regular, punctual attendance as required by the supervisor based on department needs.

* Proficiency in Microsoft Office products, including Word XL.
* Ability to communicate effectively in writing and verbally.
* Good command of the English language with good organizational skills and attentiveness to detail.
* Ability to plan details of procedures and methods to obtain definite objectives.
* Should understand math and be able to use a calculator.
* Should be able to work with minimum supervision, exercising independent judgment and discretion, engaging in logical problem solving.

Mental Demands
* In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.

Physical Demands
* Intermittent sitting, standing and walking.
* Hearing and speaking in person and on the telephone.
* Ability to lift, pull, grasp, reach, and stoop.
* Ability to lift up to 20 lbs occasionally.

Visual Demands
* Reading, writing notes, and computer monitor.

* Pleasant office, comfortable temperature.

* Proficient in Microsoft Office, Word and Excel, Google Docs.

Azusa Pacific University will conduct a background check on all final candidates.

Click below to discover some of the many benefits APU employees enjoy including competitive health care options, an 8% retirement match, and a generous tuition discount.

You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here:

Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.


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